We are committed to offering our Customers the finest cosmetic products available. If you feel the products you received from our Online do not meet this expectation, simply return the unused portion and we will be happy to remit your account for the full amount of the purchase. If you prefer, you may exchange your purchase for other products or retain a store credit.
When returning or exchanging any part of your order, please include the original packing slip, noting the items being returned/exchanged and listing any items that should be sent in exchange or your preference for a store credit.
Shipping and handling fees are not refundable.
Ship To:
Pigment Cosmetics Inc.
P.O. Box 417967
Sacramento, Ca. 95841
If the package we sent you was damaged in shipment by the carrier, save the box and the merchandise and notify us immediately at 1-510-655-8002. Damaged items will be replaced.